Property Managers Report – December 2017



Keith purchased a home in the Patio Homes community in 2006 and became a full time resident in 2010. He has served on the Patio Homes HOA Board for the past seven years and is currently the HOA Treasurer.

He is a graduate of the Stetson University College of Law and holds a BA Economics from Adelphi University, Garden City, NY. Keith has always been involved in community service. He is a guest lecturer for the Executive Leadership Council, Palm Beach State College; Chairman Homeless Committee for Palm Beach County affordable Housing Coalition; Executive Committee member of Palm Beach Continuum of Care (Homeless Housing Alliance of PB County) and is General Counsel for Real Estate Education and Community Housing, Inc. (R.E.A.C.H.) in Palm Beach Gardens.He is also a volunteer captain for USPGA Men’s Golf Tournament (Honda Classic) and received the Jim Patrick Award.

Keith feels he would be an asset to the PGA POA Board of Governors and would appreciate the opportunity to lend his experience and expertise to the Board and residents of PGA.

Anita Carbone’s parents and brother are original homeowners in the PGA National (1984). She visited frequently until she moved here sixteen years ago. She served on the Lexington Green Condominium Association BOD for nine years, eight of which she was elected President. She now lives in Thurston and serves as President of the HOA since 2016.

Anita is familiar with the community. She walks the neighborhood daily, sometimes with her Golden-Doodle, Monty. She played on the Ladies A Tennis Team and is involved with veterans’ affairs and serves on various committees, such as the Disabled American Veterans Auxiliary (2010-present). Anita was very active in several Palm Beach Gardens City Council and U.S. Congress races (2006-present). She served as Field Director in the 2012 State Attorney Race. Anita volunteers at St. Patrick Church in three ministries (2003 to present).

She was Adult Sports Programmer for the City of Palm Beach Gardens (2002-2005). Currently, she works part-time as an Executive Secretary and Event Planner for the Palm Beach Republican Club (2006-present). In addition, she served as committeewoman for PGA and managed GOP Action Headquarters (2008, 2010, 2012, 2016) as well as coordinating and organizing several committees, events, fundraisers, book-signings and various meetings (2004-present).

Anita feels her previous experience working with balancing budgets, being a team player, ability to problem solve, fairness, common sense, organizational, negotiation and listening skills all contribute to her being a pro-active and positive participant for the community. Anita feels PGA is a special place to live and she would greatly appreciate and be honored to represent its respected image.

Mike and his wife Sandi have been full time residents of Eagleton Lakes since 1999. Mike is a U.S. Army veteran of the Korean War. He studied Economics and Transportation Law at New York University and he was admitted to practice before several Federal Transportation Regulatory Agencies. Prior to retiring from American Express as Corporate Director of Worldwide Logistics, his business career included holding senior executive Distribution, Logistics and Transportation Management positions with Fortune 100 companies. He served on the Board of Directors of a number of business trade associations.

Mike was elected to the PGA POA Board of Governors in 2006 where he served as Vice President until 2017 when he was elected as President. Mike also chaired the Architectural Review Committee through 2017 and continues to Chair the POA Security Committee. Mike also served on the Veterans Garden dedication committee. He represents PGA POA as a Director of the North County Neighborhood Coalition and is a member of the Eagleton Lakes HOA Board of Directors.

Mike would appreciate the opportunity to continue serving on the PGA Board of Governors. As a full time resident he is very aware of the need for PGA to remain competitive with newer communities. It is important to him that the POA Board remains committed to improving and maintaining the quality of life in PGA National.

Nancy has been a resident of PGA National for 23 years. She was originally a seasonal resident then became a full-time resident in 2003. She has lived in Pinehurst as well as Preston where she served on the Preston HOA Board for six years. In 2011 Nancy purchased a home in Coventry and has served on the Coventry HOA Board of Directors for the past three years.

Nancy enjoys working with HOA Boards and helping to manage and maintain each of the communities. Her business career spans twenty-eight years in Human Resource Management in Cleveland, Ohio. She feels her degree in Business Management and her years of management experience helps her make a contribution to the community and allows her to do her part in maintaining PGA National as a first class gated golf community.

Nancy is dependable and organized. She hopes you will elect her so that she can continue the current and past boards’ objectives of updating the common areas to reflect a fresh and inviting community.

Ralph and his wife, Claire, have lived in Marlwood Estates for over thirty-five years. Prior to retirement, Ralph was a Land Developer, Contractor and Civil Engineer in Greenwich, CT. His work experience and professional expertise has allowed him to assist the Board and Committees of PGA POA.

His involvement with PGA includes: Serving on the Transition Committee for two years where he served on the Water Management, Maintenance, and Management Company Selection Committees. He has served on the POA Board of Governors and POA Committees since transition (including one year as Vice President). Ralph currently Chairs the POA Maintenance Committee and serves on the ARC and Security Committees.

Ralph would appreciate the opportunity to serve another two years. He enjoys helping to improve and update the community without substantially impacting the budget and now that the guardhouses and entry monuments have been renovated, he would like to ensure that other projects the current Maintenance Committee and Long Range Planning Committee have planned may be carried through to completion for the benefit of the community.

Bob Kramer and his wife, Marilyn purchased their home in Fairway Villas in 2010. Bob has served on the Fairway Villas Board since 2012 and is currently their Treasurer. Since joining the PGA POA Board of Governors in 2015, he has assisted with the Finance Committee and Chairs the Rules Committee where he was instrumental in finalizing needed updates to the POA Rules and Regulations. Bob is currently the Vice President of the PGA POA Board of Governors.

Bob holds an MBA in Accounting from St. John’s University. Before moving to Florida, he was the Manager of Taxation, Finance and Employee Benefits for Swiss Air. After leaving Swiss Air he served on a number of philanthropic organizations and was on the Board of the International Airline Federal Credit Union for over ten years, including eight years as Treasurer. This background has given Bob a unique ability to calmly work with residents and other board members to find amicable solutions to many issues.

Bob would appreciate the opportunity to serve another term on the Board of Governors and to ensure that improvements continue to be made to the POA common areas in order for property values to continue to increase.

Patty Pond is a native New Englander. She has, for the past 20 years, been living in Palm Beach County; first as a seasonal resident and then she moved permanently to Florida in 2010. She purchased her home in the Villa D’Este community of PGA National and currently lives there year round.

For over the past 35 years, Patty has been a successful entrepreneur who has owned and operated businesses in the construction arena. Her experience comes mainly from being the owner and operator of a commercial and residential electrical construction company that was located in Fairfield County, Connecticut. Her company completed multimillion dollar projects such as a Cancer Center for a local hospital, office buildings, retail space, hotels and high-end residential homes. She has considerable knowledge in construction projects and, of course, business management having at times over 40 employees. Some notable clients were the Marriott and Hilton Hotels, Ralph Lauren Flagship stores, Tiffany’s, BJ’s Wholesale Clubs, and a 250 unit assisted living facility.

While she lived in Connecticut, she served on her Condo Board for ten years, with the last five as President. During her time as President, she oversaw major renovations, pool installations and structural repairs to her condo complex. Patty is currently working as a Commercial Realtor in Palm Beach County. Patty’s past and present affiliates include: The Palm Beach Board of Realtors; Realtors Commercial Alliance; The Forum Club; PGA National Members Club; Business Brokers of Florida; The Palm Beach Yacht Club; The New York Yacht Club; The Stamford Yacht Clubs.

Patty would like the opportunity to utilize her knowledge to serve the residents of PGA National and protect the values of our communities through the quality of service, maintenance and cost effective upgrades needed to keep our PGA National communities competitive with the other developments in Palm Beach Gardens.

Property Managers Report – November 2017

Welcome Home to our returning residents! You missed the storm and we were hoping you wouldn’t even be able to tell there was tree/landscape damage. We regret that we don’t quite have everything fully restored. The last of the cleanup will include removal of the tree stumps and tree replacements. We appreciate everyone’s patience with the restoration process.

More Projects.
The Northlake Blvd wall will be painted next month. Holiday lights are being installed and Santa/reindeer who have flown over the PGA logo for over 30 years will be flying with new reindeer. All part of the “freshening up” work the Board continuously undertakes.

The Long Range Planning Committee has their tasks for the next few years which will include the landscape in a number of areas including the traffic circle (which is not technically a circle but a semi rounded divided highway for those who ask why the right of way is “wrong”). There are also enhancements planned for the PGA Blvd frontage beginning west of Ryder Cup Blvd.

The Board hasn’t forgotten the directional signs. The existing style was approved by the City so it will take some time to go through the process of changing the design (possibly) but in the interim they will get a face lift until the details can be worked out for possible replacement.

Annual Meeting
I’m happy to report that a number of owners expressed interest in serving on the PGA POA Board of Governors. The meeting notice will be mailed in December so it is important for each owner to vote as soon as you receive the Annual Meeting Notice and ballot. Candidate bios will be in this newsletter next month and, of course, sent with the meeting notice and election info.

For Your Safety
My father used to say, “why do I have to keep repeating myself?” I would reply (to myself because I’m not stupid) “I dunno; guess you like to hear yourself talk”.

At the risk of sounding like dad I will repeat what I put in almost every issue: LOCK YOUR DOORS AND SET YOUR ALARM. For the first time PGA is starting to experience break ins by those literally breaking in the front door. Crimes have occurred during the day when lots if workers are around so no one seems to pay attention. Please note that in not one case was the alarm set. Why? Interestingly one break-in was prevented when the alarm panel malfunctioned and made noise causing “the bad guys” to think the alarm was on and they had tripped it so they left before actually entering. Think about it…maybe taking 3 seconds to turn on your alarm will help protect your property? Seems pretty simple to me.

If you see something suspicious call security at 627-1600 or call the police…..and set your alarm. (Really, why do I have to keep repeating myself?)

Happy Thanksgiving
It’s that time of year when the weather should be cooling (please let it be soon!) and we will all be getting into the holiday spirit. Right? That means we are all going to be kind and considerate and calm and patient, right? No more telling other drivers they are “number one” and giving dirty looks to the person in front of you with all those coupons at the grocery store while you are next in line with melting ice cream. Well, let’s do our best; keep smiling anyway!

On behalf of the POA Board and staff: Wishing all of you a Happy Thanksgiving.

Property Managers Report – October 2017

We are happy to report that the expected Category 4 hurricane was nowhere near that strength by the time PGA National felt its effects. According to the Palm Beach Post, the top wind speed in Palm Beach Gardens was 84 mph with gusts over 90 mph but that was enough to topple and break apart over 500 trees on POA property and along main roads and pull branches down from an additional 425 trees. A number of PGA owners were without electricity for up to 3 days but we know of no structural damage. Those residents in Miami and the Keys and along the west coast should remain in our thoughts and prayers; they took the brunt of the storm.

For those with plywood, metal panels and Fabric Shield on windows and doors, please be aware these items should be removed by now and we respectfully request that you remove this type of window protection ASAP.

The City of Palm Beach Gardens and FEMA worked hard to pick up debris inside the communities. It took a little longer in the POA Common areas but we appreciate your patience during the cleanup.  We truly appreciate the residents and the HOA/Condo Associations promptly cleaning everything up so quickly in the neighborhoods!

PGA security, with sincere appreciation to Keith Echols, Security Director and the on-site team who stayed during the hurricane, started immediately clearing streets and storm drains as soon as the “all clear” was given. PGA Golf Maintenance, Resort Security and NPBCID were all pitching in to ensure that the roads were not flooded and emergency personnel could get though – Great Job Everyone! Annco Maintenance personnel and Bartlett Tree Service have been cleaning up all POA common areas and roadways. PGA National covers 2,340 acres so it is no small undertaking. As of the writing of this article, we anticipate it will take 30 days to fully restore order so it looks like there was never a storm and we can resume our regular prune and mow schedule. 

I think we were very fortunate and hope we don’t have to go through this again.  Thank you to everyone who prepared in advance then immediately cleaned up yards and communities.  Mother Nature will regenerate the landscape; I’m happy it is only landscape that was destroyed. Thanks again everyone!

Being human, we tend to be reactive instead of proactive and many owners will realize they need to install hurricane shutters (or change panels to something easier to install/close); generators will be a popular item; and roofs may need replacement. Certainly landscape will need restoration!

Please remember that any and all exterior changes require prior written approval from the POA Architectural Review Committee (“ARC”). If you lost a tree during the storm, you can of course remove it but you must still get approval. The ARC application form is available here. The process is easier than it sounds and Lori Moody at the POA office is always willing to help.

In summary, we need a photo of the tree (or, if it has been removed, a photo showing where the tree was) and this needs to be submitted with your request for removal. No, the ARC isn’t crazy asking for pictures of invisible trees – they need to know whether the tree must be replaced so your request should indicate whether or not you want to replace the tree and, if so, advise what species/size you would like to use. The POA Design Review Manual requires a certain number of trees on each lot. The idea is to buffer architecture so the photo does serve a purpose. Be sure to take it from far enough away that the ARC can see the area around the tree (ie: we don’t need a close up of a stump please).

The ARC meets on the 3rd Thursday each month and applications must be received a week before the meeting, so be sure to make application in plenty of time to ensure that any conditions for approval can be met. For example, don’t have the shutter company start fabrication of your new accordion shutters before you get approval. The ARC may deny the type of shutter where you want it (eg: accordion shutters on arched windows are not typically permitted).

Again, you can reach Lori Moody at (561) 627-2800 and she can help you with the process.


Property Managers Report – September 2017

I admit that I was caught unaware that school started until I saw the crossing guards when I drove to work. It seems like summer just started! You know this means I will be nagging you again about driving carefully and slowing down. There are a number of bus stops so parents waiting to pick up or drop off kids should also use care not to obstruct traffic.

The number of people I see holding their phone – or looking at it instead of the road – is truly terrifying. The Palm Beach Gardens Police are in PGA at the Board’s and resident’s request. We appreciate their help with keeping our active residents safe on the streets. The speed limit at each end of Ryder Cup and on Tournament and Ave of the Champions is 25mph because of the number of blind intersections, cart and pedestrian crossing, and curves. Please obey the speed limit (and wear your seatbelt).

While talking traffic, drivers pulling out of communities must be careful to watch for not only pedestrians but also bicycles. Likewise cyclists should slow to be sure the cars exiting communities see them: especially if approaching from the driver’s blind side (meaning drivers looking left for cars approaching may not notice bicycle coming from their right). Guess that’s why bikes should follow traffic rules and ride on the right side with traffic?

No, not the college mascot, those giant lizard-like reptiles. I have been asked to put yet another reminder in this paper about not feeding the wildlife (and gators). Also, use care when walking, especially where water bodies run along walking areas. If you are walking on the golf course (and you are not golfing) you are breaking the rules but we still don’t want you or your pet eaten! PGA has the wonderful luxury of being surrounded by golf courses and preserve areas but this also means an abundance of wildlife. Just use caution and don’t feed the wildlife, please.

It is almost time for the annual meeting and election for PGA POA. If you have served on a HOA or Condo Board and you are interested in submitting your name as a candidate, please drop me a note (at PGA POA, 7100 Fairway Drive #29, PB Gardens, FL 33418) and I will be sure the Nominating Committee receives it.

Wishing all of you a happy and safe summer!

Property Managers Report – August 2017


If your barcode isn’t opening the gate, it is probably a result of one of these things:

  • you are a renter with an expired lease
  • you had a temporary tag that expired and you didn’t notify the POA of the new license plate number; or
  • your barcode decal is old and/or damaged.

If the sticker looks gray and black (instead of black and white) or if there are scratches or tears on the decal, it is time for a replacement. If you park outside or use a car wash regularly, the barcode will typically start to fail after approximately two years. The most sensitive reader is at the Northlake Blvd entry so if you are having problems there (or any other PGA gate) just stop by the POA office with the vehicle registration and $5.00 (and the car, of course) and we will have you in and out in minutes.

Please do not pull barcodes off and re-stick them on new cars (or other cars). They are designed to tear but even if you successfully transfer the barcode, it won’t work (or not for long). As indicated above, it only takes a couple minutes to get a new barcode so please help us keep our database accurate and get a new barcode. Likewise, let us know if you get a different license plate so we can update the records.

A point on the weather and barcodes: We are in the regular afternoon rain cycle. It’s good for the plants and grass but doesn’t allow us to attach barcodes. Please don’t get upset with staff when we can’t attach a barcode immediately following rains. We don’t mind getting wet, but the glue on the barcodes does not like any dampness. If there is any moisture at all, the decal just slides off. To answer your next question, no, we can’t just give it to you.

We are hopeful that someday we will have 24 hour access control so it is important the database is accurate. If we don’t attach the decal we have no way of knowing whether it was put on the registered car or given to a friend, relative, housekeeper, etc. (Amazing I know but, yes, it does happen). Also, if the device isn’t attached exactly right, the scanner won’t accurately read it.


Just a quick reminder (again: yes, I’m nagging) storm season started already and late August starts the peak time for those “H” storms to blow in and devastate the place! If you don’t already have your preparation procedures in place please get started. Information for preparation before, during and after a storm can be obtained at any local TV station website and here in the POA website.


After almost 20 years as your property manager, I’ve come to know a lot of you and with deep sorrow and regret, had to weather the loss of a good number of residents.  Although I can’t mention everyone, I would be remiss not to mention Phil Slifka who we lost last month.

Phil served on the POA Board from 1999 to 2012 where he Chaired the Maintenance & Landscape Committee. He continued to chair the Landscape Committee for several more years after leaving the Board.   He was instrumental in the plan for Masters Park and the “In Honor Of” benches and plants in that park.  His daughter Judy has a tranquil bench/arbor on the west side of the park. I remember when residents donated to buy it in Judy’s memory… many donated!

That alone speaks volumes for Phil and Naomi Slifka. I think almost everyone in PGA knew and loved Phil and even those who didn’t know him personally saw him walking his best bud, Sammy, along Ryder Cup while keeping an eye on the common areas of  The Legends and PGA National. He always had a smile and time to chat; he truly cared about the community and all of PGA National.  Phil will be sadly missed by his neighbors and friends, and the Lang Management team at the Legends and at PGA POA.  Our thoughts and sympathy to his wife, Naomi.

Property Manager’s Report – July 2017

This will be a brief article since I’m busy building the boat for everyone! That’s what we get for complaining about the drought. Seriously, it has been good to see everything growing and turning green but enough rain already! The drainage system is working well. Please remember when we have periods of little rain then experience heavy rain, all the leaves and debris float to the big metal storm grates and clog the surface. If you have a storm grate in your yard, take a rake and clear the leaves off the surface. Under NO circumstances should you ever lift the grate and do NOT use your hands. Once the water flows, it moves fast so be careful.

Some other reminders for this time of year:

PGA POA ASSESSMENT: If you’re reading this and you haven’t paid your $730 annual assessment to PGA POA, I have some bad news: Your payment is now late. Not to worry, interest doesn’t start to accrue for a little while yet so you still have time to get your payment into the POA … but hurry!

THE CRITTERS: Last month I reminded everyone that alligator mating and nesting season is upon us. Please remember that feeding of any Wildlife is prohibited per the PGA POA rules.

In addition to being against the rules, feeding alligators is dangerous and causes them to lose their fear of humans. They will learn quickly to associate humans with food….and you could become the food. Please do not feed alligators under any circumstances! Don’t think they are only in the water, use extreme care when walking (or walking your dog) especially in areas where there is water nearby.

I actually saw a ‘gator crossing Ryder Cup Blvd just south of Marlwood Park a few weeks ago. He got to the edge of the street and stopped and someone (who surely was not obeying the 35 mph speed limit) almost ran over him and he ran back to the preserve area. Wow! Can they move fast! He snuck back to the side of the road and I can only assume he finally made it to the water on the other side.

STORM SEASON: One more season that is upon us is the famous storm season also known as “the H-word”. If you do not already have your supplies and readiness kit, you should immediately make provisions for same. Remember that drinking water is important because once weather forecasters report that a storm is in the vicinity, bottled water disappears from the local stores; it is always the first thing to go. If you don’t know what supplies you need to have on hand, you can find a list here on this website.

Hope you all have a wonderful summer!

Property Manager’s Report – June 2017

Love should always be first so let’s address that: When spring is in the air (and it was…. I seem to remember a couple cooler days) the critters do what they do. The babies are now starting to get around so certain animals like foxes (who may make their den under your raised deck or in the wooded area by your house) might be more aggressive. Be careful of all wildlife and pay particular attention at dawn and dusk or at night when many of the critters are out. Also, alligator mating season was a little over a month ago so Momma Gator has been protecting her nest and her young ones. Don’t approach any animal and please do not feed ANY wildlife! Doing so is not only against PGA POA Rules but it also causes the animals to lose their fear of humans and causes them to approach by associating humans with food. I promise there is enough food for all the critters without your intervention.

The hate thing is the dreaded Hurricane: This is the last time I will use the “H” word in its full form because Hurricane Season officially begins June 1st. This is the time when you should start preparing by checking your supplies of water, batteries, non-perishable food and other supplies. This POA website has a number of suggestions for preparing your home and family. If you have storm shutters, remember that PGA POA rules only allow clear panels and accordions to be installed/closed for the season. If you will be away during storm season, you should have someone available who can install your hurricane protection for you in your absence and you should make those arrangements now so the person has you on their list of homes to secure. Don’t forget about potted plants, patio furniture and any other decorative items you may have outside. You might think the storm can’t pick up that 50 lb. birdbath…. but you’d be wrong.

The Assessment: The annual assessment (due on July 1st or before) is now $730.00 Please remember that the Board cannot remove interest charges once they start to accrue so please be sure to pay on time.

This is the first increase since 2011. Despite the best efforts of the Board, it was necessary to increase the annual assessment by $30.00 per residential unit. A copy of the operating budget and the footnotes that explain each line item is included with the assessment coupon in the large flat package mailed June 1st. Please note that there is also a “Direct Debit” form if you would like to sign up to have the funds transferred from your bank account.

The Board: With deep regret, I must let you know that the POA President, Bob Hodgson, has resigned from the Board. He was first elected in 2003 and served continuously for the past fourteen years and served as President since 2006. The Board and POA staff will miss his leadership and we wish him the very best. The Board of Governors will appoint someone to fill the vacancy so if you have experience with HOA/Condo boards and you’re interested, please send me a note (before June 20th) and provide your experience and background.

The Hearings Committee: The Committee is looking for volunteers. Per State Statutes, Hearings Committee members cannot be members of the PGA POA Board, nor can they be a spouse of a POA Board member. This committee meets as needed to determine whether to fine owners who continually violate the POA Rules and governing documents. No one likes to impose fines but everyone purchased under deed restrictions that require certain maintenance standards and require all owners to abide by the documents. When an owner fails to do so, the Board may refer the matter to the attorney for action; enter the property and correct the violation; or refer the matter to the Hearings Committee (or any combination of these options). Owners may meet with the Hearings Committee and the Committee and the Committee may then impose fines of $100.00 per day. Per the Statute and POA By-Laws the Board of Governors cannot overrule the Hearings Committee’s decision. If you feel that you are interested and qualified to serve on the POA Hearings Committee, please send me a letter with your contact information and background. The submittal deadline is June 20, 2017.

In addition to homes being “broken into” (and I use quotes because doors aren’t locked and/or alarms aren’t set it) we now seem to have a problem with someone helping themselves to newly planted landscape. The POA has had plants stolen from Burwick Park, Marlwood Park and PGA Blvd. So to the person in the white vehicle with the new bed of Arboricola, SMILE: you are on camera and we may be contacting you with some people in uniform. To everyone else, keep your eyes open for suspicious activity and report it to the police. Minor or non-emergency matters can be reported to PGA Security at 627-1600 or to the Palm Beach Gardens Police Department at 799-4445.

Several people have told me they heard a rumor that I am retiring. Maybe it was hopeful thinking on their part but the answer is no, it’s just another rumor. Besides, I can’t retire – I’m no good at crossword puzzles!


No one really cares if you’re miserable so you might as well be happy.

Property Manager’s Report – January 2017

This month I will probably make up for my missing articles over the last few months (uh oh!)

First, with regard to the POA Annual meeting: Thank you to all who attended and sent in ballots. We would also like to express sincere appreciation to Roy J. Traina and Susan Weiss who ran for election; we trust they will be involved in the community via the various committees. Board members re-elected were Sam Boyd, Bob Brown, Bob Hodgson and Jack Hughes who will serve with those board members completing their second year of office: Mike Engelsher, Art Garbarino, Ralph Infanti, Bob Kramer and Karen Warshaw.

Speaking of Boards, it is with a heavy heart that we say goodbye to Mr. Ralph Duckett of Marlwood Estates. He served on the Marlwood Board for ten years, helped a number of PGA residents as a house sitter and was always willing to lend a hand. He had a warm smile and always a kind word. He will be sadly missed by all whose lives he touched.

As you know, this is the month of The Honda Classic. Marlwood Park (on Ryder Cup Blvd) will be closed February 13 through March 2, 2017. The Honda Classic will be using the parking lot only; however, due to liability concerns and because parking along the road is prohibited and causes damage, the playground will also be closed. Please use the Burwick park on Tournament Blvd at Medalist.

Residents of PGA National will again be able to use the shuttle to get to and from the events. Please stop by the POA office or check this PGA-POA Shuttle Schedule link. For all other Honda Classic information go to


Paths: There are more walkers, runners and bicyclists than ever in the community. It is wonderful to see such an active community but it scares me to death to see the way some of the drivers have near misses with these active members! Please remember that pedestrians have the right-of-way. Likewise bicycles using the roadways are just like a car and must follow the same traffic laws as vehicles.

Some of the communities have a crosswalk for pedestrians before the intersection stop sign but there are pedestrian warning signs that should be heeded. As you leave a community or intersection, please slow down before the cross walk then proceed with caution to the stop sign. Because bicycles use the street and the sidewalks, they can come up quickly.

Guardhouses: The Board of Governors and Long Range Planning Committee are completing the re-facing of the remaining three guardhouses (PGA Blvd at Ryder Cup and the Ave of the Masters and the Tournament Blvd guardhouses). You may notice some gaps in the stone but this is because the impact glass windows are on back-order. All work will be completed by the end of February.

Circle: I’ve mentioned the Long Range Planning Committee’s goals for the renovation of the traffic circle on Ave of the Champions. It is very early in the discussion phase and nowhere near the design phase but as soon as the Committee feels an idea is acceptable, I will include a rendering or description. As always, we will put signs up with information in the POA office but we are MONTHS away from any of that.

Please remember that you cannot use other community’s dumpsters to dump your trash. Just like you pay for waste removal on your property tax bill, these communities (and individual owners doing work at their home) pay to have their dumpsters emptied. Some of the communities have gotten so frustrated over people driving up and throwing trash, construction materials and everything in between into their dumpsters that they have camera installed and they search license plates and charge the violator. Other communities go through trash bags when cars pull up to dump and they find identification of whose trash has been left.

Owners should also alert their contractors (and make it part of any contract) that all debris must be removed at the end of each workday per POA rules AND that debris must be properly disposed of and may not be placed in dumpsters within PGA National.

You remember what you learned in first grade: Say please and thank you and share. Here are some more reminders: Smile at a stranger. Instead of getting upset with drivers, yield the right of way and wave (but not with one finger). In summary, as a popular country song says: Always be humble and kind.

I hope everyone is enjoying the beautiful weather. Make it a happy month!

Property Manager’s Report – August 2016

Thanks to those who called and said they missed my article….nice to know someone is reading this. I enjoyed my first “real” vacation since I came to PGA 18 years, 7 months and 10 days ago (but who is counting). Yes, I really was on vacation and had a great time in Sanibel. Someone asked if they finally put me in the padded cell. Ha Ha

This month I will be more brief than ever….and you know how I ramble on and on. I have only three things to point out:

First and most importantly: LOCK YOUR DOORS AND SET YOUR ALARMS. PGA has always been fortunate to enjoy low crime rates but lately we’ve had some “break ins”. I use the quotes because in every case the alarm was not set and in many cases, all of the doors were not locked or windows were left open. I cannot overemphasize the need to be diligent, secure your home and car, and to watch your community.

If you have an absentee neighbor and you don’t think someone should be around their house please call the police or security. We are happy to look into it. Not all crime occurs at night although afternoons seem to be a favorite since it is when many owners go out to dinner. This reminds me: don’t create a routine. Anyone watching your house will easily notice if you go out every night at 5:30 p.m. for dinner. If you have an alarm, get motion sensors and glass break sensors. That way, if they get in, the alarm will be tripped – but you have to turn it on!

Second: The annual assessment notices were mailed June 1 st for the PGA POA assessment due July 1 st . If you have not already mailed your payment, it is now late and interest charges have started accruing. If you can’t remember if you mailed a $700.00 payment to PGA POA, just call. We are happy to check our records.

Third: If you see something that needs attention or repair in the POA common areas (parks, along the main roadways/sidewalks, etc.) call the POA office. I am only one person and this is a darn big place so I appreciate the extra eyes.

Next month I should be more caught up from my week off and I will be able to bore you with a much longer article.

Wishing all of you a wonderful August (stay inside; it is just too hot outside).

Property Manager’s Report – June 2016

There should be an article in this issue from the Security Director, Keith Echols. The City is again experiencing problems with theft. While typical theft is as a result of vehicle (or home) doors left unlocked, there have been a few incidences of sliding glass doors being pried open and small items stolen.

Please remember to lock your vehicle and your home and SET YOUR HOME ALARM! Crime exists everywhere so please do your part to secure your property and be alert. If you see suspicious people, don’t be afraid to call security and, if you are truly concerned or see a crime in progress call the police.

If you are having difficulties getting in (especially or only at the Northlake entry) it could be that your barcode sticker is worn out. Sometimes rumors spread that the barcode is too high, too low, or that it is raining or the sun is at the wrong angle, etc. I promise you that is not the case; it is a laser that reads the barcode from 24” off the ground to 65” from the ground so unless you have a barcode on a skateboard or a tractor trailer, it should read fine.

If you look at the decal and it is gray and black (or all black) and no longer has black and white stripes then it is time to replace it. Likewise, if there are any tears or holes, it won’t work. Barcodes should never be peeled off one vehicle and put on another. Not only will our data base be wrong but the barcode may not work (or not for long). The Northlake Blvd reader is the most sensitive so when your barcode is starting to go bad, that is the gate where it will start failing first.

To get a new barcode, bring your vehicle registration, $5.00 and, of course, the car to the POA office between 8:30 a.m. and 4:30 p.m. Monday thru Friday and we will replace it for you. Please note that only PGA owners and authorized renters are permitted to have barcodes. Also, because we put the barcode on the car (and not you) the vehicle must be registered to the owner or renter.

Yes, we need to see the registration even though you showed it the first time you got a barcode and we are sorry for the inconvenience. The car may have been registered to someone else in the interim and, more often than not, the license plate may have changed since it was first issued and we’d like to have the correct information. We try to follow procedures carefully so if the POA ever gets full time access control, we don’t have to start completely over in rebuilding a data base for 5,000 homes and issue all new barcodes. We sincerely appreciate your understanding in this regard.

I admit (with appreciation!) that we haven’t been called a “you people” in quite some time. When speaking with your property management company (whether at the POA or your neighborhood) please remember that the management staff takes direction from, and follows the policies of, your elected Board members. The staff are employees of an independent company and are often blamed…but we have big shoulders so it is all good.

The POA gets calls and visits from residents who are upset that something isn’t being addressed by their neighborhood association to that resident’s satisfaction. We explain that the POA can’t assist with the way an individual neighborhood association is run. Each community elects a Board to handle the matters of the association. That Board hires a management company or an individual manager to handle the day to day affairs and ensure that policies and procedures of the association are carried out. It is just like any business; the staff cannot fire a company or a person who is hired by someone else (in this case, the Board for the Association). Complaints and concerns need to be brought to the Board’s attention. Of course, the POA will continue to do what we can – often it is just passing along your request.

It is time for the annual assessment to the POA. The invoices were mailed on June 1 st and anyone with a prior balance or credit should have a note explaining same with the coupon. Likewise, those who signed up for “direct debit” will receive a budget and a note reminding why no coupon is enclosed. Remember, the POA assessment notice comes in a large flat envelope with the operating budget. The coupon is on the bottom of the letter and a return envelope is enclosed for your convenience. Assessments are due July 1 st to avoid interest charges.

If you are interested in signing up for Direct Debit (so the assessment is taken directly from your account each year) forms are available at under the “Documents & Forms” heading. If you want to start this procedure for the upcoming assessment, the form must be completed and returned before June 20th .

As always, if you have any questions, just call us at (561) 627-2800

This is it! The official start of storm season was June 1st so I can’t use the “H” word for a few months. As a reminder, this website ( has some helpful information regarding preparations before, during and after storms.

Every year I get calls about a “generator on wheels” outside various fenced areas along the main PGA National roads. The most noted seems to be the one on Avenue of the Masters at Masters Park. Those are, in fact, generators placed by Seacoast Utilities and the fenced areas are “Lift Stations” (i.e.: the equipment that keeps the sewage systems working). It is important that they be run by generators if power is out. After Jeannie, Francis and Wilma a few years ago, Seacoast started placing the generators. They are installed until the end of November when the storm season officially ends. They may not be pretty but it is a whole lot better than what it might look like if they weren’t there to work when power is out! Your understanding is appreciated.

Wishing all of you a happy month with good friends and in good health.