Security Director’s Report – July 2017

I hope everyone enjoyed the holiday as much as I did. Enjoying family and friends is truly therapeutic. Speaking of family and friends, for those of you that have travel plans.
You may or may not know that TSA has a precheck program that you can utilize to expedite your check-in process and shorten your wait time at the airport. Participating in the precheck program you will not need to remove your shoes, belts, light jackets, or other travel related items. For more information visit www.tsa.gov/precheck and apply. Also, make sure your travel plans include a submitted “Property Check” form so that security can check your residence while you are away.

On another note, we are in hurricane season which does not end until December 1 st. Making early preparations is a key component to being ready for any impending storm. Early preparedness also increases your piece of mind during a storm. While stocking up on water, food, and other storm supplies agencies like the National Hurricane Center, Solid Waste Authority or websites like www.ready.gov/hurricane offer additional safety information and tips. The more information you have, the more prepared you will be.

As your security provider, we are always ready to lend a hand. Together we can make a difference, never hesitate to call security at 561-627- 1600. Report all suspicious people and activities because the smallest piece of information may be the biggest part of the solution. Keep your garage door close when not in use and set your alarm when you leave your home.

Security Director’s Report – April 2017

As many of you prepare to head back up north for the summer or make other travel plans remember, security is here to assist you with having the piece of mind while you are away. You can pick up and drop off a “Property Check” form at any gate house or fill out a “Property Check” form online at www.gateaccess.net . Security will routinely check your residence while you are away.

Also, cease newspaper deliveries or any other deliveries while you are away. A pile of old newspapers in a driveway or multiple boxes by the door are great indicators of a vacant home and the next potential target for a burglar. Whenever you leave your home – no matter for how long – always lock your doors and set your alarm.

As your security provider, we are always ready to lend a hand. Together we can make a difference, never hesitate to call security at 561-627-1600. Report all suspicious people and activities because the smallest piece of information may be the biggest part of the solution.

Security Director’s Report – March 2017

I was watching the news the other night and they highlighted a story that local law enforcement agencies feel that has become problematic to our area. The story was about bands of traveling thieves or cross county thieves. Unlike the Gypsies, this group or groups that were discussed in the news piece do not have ties to one another. They are just packs of individuals traveling from county to county executing residential burglaries and auto burglaries.

In the past three months, PGA National has had six (6) residential burglaries. This was alarming to me, but after watching the news segment, it shed some light on why we might have experienced the unconventional burglaries. Unconventional in the sense that these types of burglaries were not common to PGA National. In each burglary incident, forced entry was used as means of entering the home. The front door was either smashed in or pried open by the perpetrator(s). Another key factor that each of these burglary incidents shared was that there was no home alarm system set.

The fact that the front doors were smashed in or pried open are evidence that times have changed and that change is literally at our doorstep. As residents, you must be vigilant and ensure that your property is secured at all times. If you do not have a home alarm system, please consider investing in one. For those that have home alarm systems, I cannot emphasize how vital it is that you set your alarm prior to leaving your residence. You may also want to reevaluate and eliminate the number of individuals that have access to your home. Glass break sensors and cameras can also be a great asset in protecting your property and preventing crime.

Together with your assistance, we can put our best foot forward in combating criminal activity plaguing our community. This can only be achieved with everyone’s cooperation.
Whenever you leave your home – no matter for how long – always lock your doors and set your alarm. Never hesitate to call security. The smallest piece of information may be the biggest part of the solution.

Security Director’s Report – October 2016

Phone scams are a growing criminal trend nationwide, with Florida ranking the highest in complaints. Palm Beach Gardens Police Department has received over 16 reports of phone scams this year. One of the largest scammer groups identified by law enforcement agencies are the Jamaican scammers, with the elderly being its largest target groups.

Scammers will use several different tactics to convince people that whatever the scenario is, that it is real and needs their immediate attention. The scenario usually requires money to be sent to them by way of credit card or gift card. Victims have been scammed with threats ranging from arrest by the IRS, winning a prize but needing to pay processing fees, fixing a virus on your computer, or being a family member in need of money for bail or some other emergency.

Law enforcements agencies are working tiresomely to combat this trend. In the meantime, they offer some simple tips that can help you from becoming a victim of a scammer. They suggest that you never wire money to anyone you do not know. Never use gift cards for payment over the phone. Keep your credit card, checking account, or Social Security numbers to yourself. If you find yourself a victim of a phone scam or know someone that is. You can report the incident to the Federal Trade Commission at 1-877-382-4357.

As your security provider, we are always here and ready to assist you with your security needs. Never hesitate to call us at 627-1600 to report any suspicious vehicles or person(s). Remember to always secure your vehicle when not in use and never leave valuables in your vehicle in plain sight. Always secure your home and set your alarm before leaving.

Security Director’s Report – August 2016

I would like to take a moment of your time to reiterate how important it is to secure and protect your property. So far this year, we have experienced eight residential burglaries and several other incidents in which items such as unsecured bicycles were removed from the property. In each of the residential burglary, there was one common contributing factor that assisted the criminals with being successful. That common factor was that there was no alarm set at any of the residences.

As your security provider, we are working hard every day to ensure the safety and security of each and every resident, but we need your help. Our commitment is unwavering, however, our success is largely attributed to your resolve to become and remain vigilant. Remembering to lock your vehicle doors, set your house alarm before leaving, keep your garage door closed when not in use, and reporting suspicious activity will greatly decrease potential criminal activity within PGA National.

Never hesitate to call security at 627-1600 to report all suspicious vehicles and person(s). Any information on the person(s) or vehicle involved will be extremely helpful.

Security Director’s Report – July 2016

As your security provider, it is an absolute pleasure providing security services to the community.  We enjoy the interaction each encounter brings and the trusting relationships that those  encounters create. However, over the past few months, security has received several service calls  asking us to respond to a residence for non-security related issues. Non-security related issues  such as civil matters, removal of turtles from driveways, or assistance with placing trash  containers out for collection and/or removal of containers.

Yes, customer service is a significant component of our service commitment. However,  responding to non-security related calls for service reduces our effectiveness to properly provide  security. Each time a non-security call for service is received, a patrol officer has to suspend their  patrol of your community. Being highly visible is a major deterrent in crime prevention and a key  aspect of patrol duties. It has been determined that it is in the best interest of all residents and  guests alike, that security refrains from responding to non-security related issues.

It is not our intent to disregard any of your service requests. However, it is not in the realm of our  capabilities to effectively respond to every call for service. There are specialized professionals  that can effectively assist with civil issues, removal of animals, and all other non-security related  matters. Moving forward security, when contacted in matters of this nature, will gladly refer you  to these professionals by providing you with the appropriate contact information.

With this being said, security is still here to best assist you with all your security concerns,  especially in the upcoming hurricane season. Remember to stock up on all the essentials for this  season such as batteries, bottled water and also make sure that your important documents are  secure in the event of an emergency. Also, don’t forget to remove any loose items on or around  your property that may become projectiles during high winds or storm conditions.  Remember to always secure your vehicle when not in use and never leave valuables in your  vehicle in plain sight. Always secure your home and set your alarm before leaving. You are  always encouraged to report all suspicious vehicles,

Remember to always secure your vehicle when not in use and never leave valuables in plain sight in your vehicle . Always secure your home and set your alarm before leaving. You are  always encouraged to report all suspicious vehicles, persons, and activity. Never hesitate to call  security at 627-1600. Any information on the person(s) or vehicle involved will be extremely  helpful.

Security Director’s Report – March 2016

I would like to take a moment to offer a friendly reminder for your security and safety. At the end of 2015 PGA National experienced thirty-one auto burglaries. This is twice as much as 2014 which had fifteen and over five times as much as 2013 with six. Now, just two months into 2016, we have already experienced nine auto burglaries, all of which were the result of the vehicles being left unsecured. Unsecured vehicles give the criminals the idea that PGA National is an easy target and they can return as often as they choose.

Through my experience, culminated with the partnership with Palm Beach Gardens Police Department, I believe the most effective way to prevent from becoming the next victim and/or a target for an auto burglary is simply to lock and secure your vehicle. It is only with your assistance that we can reduce these incidents from happening in the future as well as deter all criminal activity within PGA National.

Remember to always secure your vehicle when not in use and never leave valuables in your vehicle in plain sight. Always secure your home and set your alarm before leaving. You are always encouraged to report all suspicious vehicles, person(s), and activity and never hesitate to call security at 627-1600. Any information on the person(s) involved or vehicle description will be helpful.

Security Directors Report – November 2015

Last month, one of our neighboring gated communities experienced thirteen auto burglaries in one night. One of the burglarized vehicles was stolen as a result of the keys being left inside. A real unfortunate situation for everyone involved. PGA National, in reality could be subjected to the same misfortune if the same scenario is present.

The Car Smart Program is one component of the services security provides. In this program, security randomly selects a community and visually conducts vehicle inspections. Our objective is to identify potential risk factors and inform the residents of their vulnerability. Since January security has conducted 311 vehicle inspections and have found that seven percent were identified as potential targets for crimes of opportunity having valuables left in plain sight. This is a two percent increase compared to all of 2014. That being said, the number of reported auto burglaries have decreased to nine this year compared to the fifteen reported last year which is great news. However, a lack of knowledge can create complacencies, which can lead to an increase in criminal activity within PGA National.

As we move forward into the holiday season, remember to secure your vehicle when not in use and never leave valuables in your vehicle in plain sight. Always secure your home and set your alarm before leaving. In doing so, you can greatly reduce your chances of being targeted and becoming the next victim of a crime. You are always encouraged to report all suspicious vehicles, person(s), and activity and never hesitate to call security at 627-1600. Any information on the person(s) involved or vehicle description will be helpful.

Security Director’s Report – April 2015

I’ve said it once and I’ll say it again… Our success in security is not ours alone, it is depended on the support we receive from you, the residents of PGA National. As I previously stated, this support comes in various forms, from things as simple as securing your vehicle to reporting suspicious vehicles or persons.

The purpose of this article is to give you all a brief recap of the first quarter of the year.

So far this year, we have experienced 3 residential burglaries and 9 auto burglaries. Only one residential burglary was reported during the Honda Classic. Working with Palm Beach Gardens Police, a security patrol officer was able to make a positive ID on a suspect in a photo line-up, who was later arrested in connection to the auto burglaries. Chief Stepp, with the Palm Beach Gardens Police Department, mentioned in the PGA-POA Annual Meeting, that Southeast Florida is experiencing an increase in burglaries to homes and automobiles. In each case within PGA National, a common factor that aided in these burglaries was an inactive home alarm, an open garage door, an unsecured door or unlocked vehicle. At the time this article was written security addressed 795 open garage scenarios, while conducting 127 vehicle inspections. Fifteen of the vehicles inspected were at risk of being potential burglary victims.

As we move forward into the remainder of the year. We will continue to need your assistance with protecting PGA National from those with criminal intent. Remember to secure your vehicle when not in use, never leave valuables in your vehicle in plain sight, secure your home and set your alarm before leaving. You are always encouraged to report all suspicious vehicles, persons, and activity and never hesitate to call security at 627-1600. Any information on the person(s) involved or vehicle description will be helpful.

Security Director’s Report – December 2014

Wow, can you believe that we are at the end of 2014 already.

In the past year we have had a few bumps in the road, but with your assistance we have been able to overcome and achieve great things here at PGA National. As your security provider we are prepared and ready for all that 2015 has to offer.

In this past year we have been able to make improvements to security both visually and structurally. The Communication Center received significant renovations to the exterior thereby adding to the aesthetics. The other gatehouses are soon to follow. As you may have noticed we have drastically changed the look of the patrol vehicles here at PGA National. We have also upgraded the equipment and the software utilized by our dispatchers and patrol officers. This allows us to be more efficient and effective while patrolling your community. There are additional upgrades scheduled for 2015 that will enhance the quality of life and increase community safety within PGA National.

During this holiday season it is important to be diligent for your safety and security concerns. Here are a few noteworthy safety steps.

  • Due to an increase in computer based crimes involving hackers, federal agencies are recommending the use of cash which may be a safer alternative to a debit or credit card.
  • Never leave packages in plain sight in a vehicle.
  • Be sure to always properly secure your vehicle and activate the alarm if possible when leaving it unattended for any period of time.
  • Always be aware of your surroundings when entering or leaving a store with purchased items.
  • Be apprehensive of any solicitation either door-to-door or over the phone.

We will do our best to continue to do our part to make your holiday season a safe and secure one.

As always you are encouraged to report all suspicious vehicles, person(s), and activity and never hesitate to call security at 627-1600. Any information on the person(s) involved or vehicle description will be helpful.

In case of an emergency dial 911.